Information We Collect

FluxAdvancePointForge collects various types of information to provide you with our financial reporting services and improve your experience on our platform. We gather this information through different methods when you interact with our website and services.

We only collect information that is necessary for providing our services and improving your user experience. All data collection follows Malaysian Personal Data Protection Act 2010 (PDPA) requirements and international privacy standards.

How We Use Your Information

Your information serves several important purposes in delivering our financial reporting services. We process your data responsibly and only for legitimate business purposes.

Data Storage and Security

Protecting your information is our top priority. We implement multiple layers of security measures to safeguard your data from unauthorized access, alteration, or disclosure.

All data is encrypted both in transit and at rest using industry-standard encryption protocols. Our servers are hosted in secure facilities with 24/7 monitoring and access controls. We regularly update our security measures to address emerging threats and maintain compliance with international security standards.

Access to your information is strictly limited to authorized personnel who need it to provide services. All staff members undergo security training and sign confidentiality agreements.

Your Rights and Choices

Under Malaysian Personal Data Protection Act 2010 and international privacy regulations, you have several rights regarding your personal information:

To exercise these rights, contact our privacy team using the information provided below. We will respond to your request within 21 days as required by Malaysian law. Some requests may require identity verification to protect your data security.

Sharing and Disclosure

We maintain strict policies about sharing your information. FluxAdvancePointForge does not sell, rent, or trade your personal data with third parties for marketing purposes.

We may share your information only in these specific circumstances: with trusted service providers who help us operate our platform (under strict confidentiality agreements), when required by law or regulatory authorities, to protect our legal rights or prevent fraud, or with your explicit consent for specific purposes.

Any third-party service providers we work with are carefully vetted and must comply with the same privacy standards we maintain. They are only permitted to use your information for the specific services they provide to us.

International Data Transfers

While our primary operations are based in Malaysia, some of our service providers may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place.

All international transfers comply with Malaysian PDPA requirements and include contractual protections, adequacy decisions, or other approved transfer mechanisms. We only work with countries and organizations that provide adequate protection for your personal data.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and provide essential functionality. These small files help us remember your preferences and improve site performance.

We use essential cookies for site functionality, analytics cookies to understand usage patterns (with your consent), and preference cookies to remember your settings. You can control cookie settings through your browser, though disabling certain cookies may affect site functionality.

We do not use cookies for advertising or tracking across other websites. Our analytics are focused solely on improving our services and understanding how users interact with our platform.

Children's Privacy

FluxAdvancePointForge services are designed for adults and business users. We do not knowingly collect personal information from individuals under 18 years of age without parental consent.

If we become aware that we have collected information from someone under 18 without proper consent, we will take immediate steps to delete that information. Parents or guardians who believe we may have collected information from their child should contact us immediately.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through email or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "last updated" date at the top of this page indicates when the most recent changes were made.

Continued use of our services after policy updates constitutes acceptance of the revised terms, unless you contact us to discuss concerns or close your account.